Get Help
Running into trouble? Look through these links for help with a particular problem. While these links lead you away from the library, many folks still come to the library for assistance with these issues. Save yourself a trip and get help directly from these links.
Get Help Links
Get Help
- Technology Help DeskFor any technology assistance, fill out a help desk ticket and our IT people will handle it from there. Help desk issues include, but are not limited to, help with email, passwords, Canvas, Chromebooks, software needs, and SONIS.
- Cengage (Students)Once you sign up for your Cengage account, you should be good to access all your course materials. Should you have any trouble, access this link. NOTE: Be sure to turn off pop-up blockers on your web browser, otherwise your Cengage textbook may not populate when you click on links.
- Cengage (Faculty)Access this link for everything you need to create a Cengage account, search for course materials, and connect with your Cengage representatives. NOTE: Be sure to turn off pop-up blockers on your web browser, otherwise your Cengage textbook may not populate when you click on links.
- Writing CenterThis takes you to the Writing Center website, where you can schedule coaching sessions, find out about events, and find other helpful resources.
- FACEThe Falcon Academic Center for Excellence (FACE) offers assistance with Accessibility, Mental Health Counseling, and Tutoring.
- GrammarlyFollow these instructions to sign up for Grammarly, a tool to help with writing. Sign up using your Simmons email address and you'll gain access and level-up your writing.
Hours & Contact
Hours & Contact
HOURS:
Monday-Friday: 9:00am – 5:00pm
(502) 776-1443 ext. 5117
1000 S. 4th St. Louisville, KY 40203
(2nd Floor of Admin & Library Building)
Get Walking Directions From Main Campus